🏷️ PRICING
SERVICE PRICES ARE STARTING PRICES THAT VARY BASED ON EXPERIENCE, TRAINING, SPECIALTY AND DEMAND OF YOUR STYLIST AND MAY INCREASE DEPENDING ON THE CONDITION, LENGTH AND DENSITY OF YOUR HAIR.
GRATUITY AND CREDIT CARD FEES ARE NOT INCLUDED.
🤝 APPOINTMENT
YOUR STYLIST DEDICATES YOUR APPOINTMENT TIME EXCLUSIVELY TO YOU. TO ENSURE WE CAN ACCOMMODATE ALL CLIENTS EFFECTIVELY, WE KINDLY REQUEST AT LEAST 48 HOURS’ NOTICE IF YOU NEED TO RESCHEDULE OR CANCEL YOUR APPOINTMENT.
TO SECURE YOUR APPOINTMENT, A VALID CREDIT CARD MUST BE PROVIDED AT THE TIME OF BOOKING. IF YOU RESCHEDULE OR CANCEL WITH LESS THAN 48 HOURS’ NOTICE, OR YOU MISS YOUR SCHEDULED APPOINTMENT ("NO-SHOW"), YOUR CREDIT CARD WILL BE CHARGED THE FULL AMOUNT OF THE SCHEDULED SERVICE.
WE KINDLY ASK THAT YOU ARRIVE ON TIME FOR YOUR APPOINTMENT. IF YOU ARRIVE MORE THAN 15 MINUTES LATE, WE WILL MAKE EVERY EFFORT TO ACCOMMODATE YOU; HOWEVER, WE MAY BE UNABLE TO PROVIDE THE FULL SERVICE ORIGINALLY BOOKED.
TO MAINTAIN A COMFORTABLE AND SPACIOUS ENVIRONMENT FOR ALL CLIENTS, ONLY THE INDIVIDUAL RECEIVING A HAIR SERVICE IS PERMITTED ON THE SALON FLOOR DURING THEIR APPOINTMENT. FAMILY MEMBERS AND FRIENDS NOT RECEIVING SERVICES ARE WELCOME TO RELAX IN OUR COMFORTABLE WAITING AREA, WHERE COMPLIMENTARY BEVERAGES, SNACKS, AND WI-FI ARE AVAILABLE FOR YOUR CONVENIENCE AND ENJOYMENT.
🌐 ONLINE BOOKING
A DEPOSIT IS REQUIRED TO SECURE ALL APPOINTMENTS BOOKED ONLINE. IF YOU RESCHEDULE OR CANCEL WITH LESS THAN 48 HOURS’ NOTICE, OR YOU MISS YOUR SCHEDULED APPOINTMENT ("NO-SHOW"), THE FULL DEPOSIT WILL BE FORFEITED.
FOR CANCELLATIONS MADE ONLINE WITH MORE THAN 48 HOURS’ NOTICE, YOUR DEPOSIT WILL BE RETAINED AS A CREDIT IN YOUR CLIENT ACCOUNT FOR FUTURE SERVICES. IF YOU WOULD PREFER A REFUND INSTEAD OF A CREDIT, PLEASE CONTACT OUR FRONT DESK TEAM AND WE’LL GLADLY ASSIST YOU.
⚕️CONSULTATION
YOUR FIRST CONSULTATION IS COMPLIMENTARY AT LIMÓN SALON. A VALID CREDIT CARD IS REQUIRED TO BOOK A CONSULTATION. IF YOU RESCHEDULE OR CANCEL WITH LESS THAN 48 HOURS’ NOTICE, OR YOU MISS YOUR SCHEDULED CONSULTATION ("NO-SHOW"), YOUR CREDIT CARD WILL BE CHARGED THE FULL AMOUNT OF THE SCHEDULED CONSULTATION.
IT IS OUR PRIORITY TO PROVIDE THOROUGH CONSULTATIONS FOR ALL SERVICES PROVIDED AT LIMÓN SALON, HOWEVER IT IS EACH CLIENT'S PERSONAL RESPONSIBILITY TO BE UPFRONT AND HONEST ABOUT THEIR HAIR HISTORY AND TO REVEAL ANY OF THE ITEMS LISTED BELOW AS THEY MAY CAUSE NEGATIVE REACTIONS TO SALON CHEMICAL SERVICES.
ALLERGY TO BLEACH OR HAIR COLOR
USE OF HENNA OR VEGETABLE DYE
USE OF BOX COLOR
USE OF COLOR REMOVER
USE OF SMOOTHING TREATMENT
USE OF RELAXER OR PERM
🧿 GOOD VIBES
WE ARE COMMITTED TO ALWAYS PROVIDE THE UTMOST CARE, KINDNESS AND HOSPITALITY TO ALL OUR CLIENTS.
WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE WHO IS RUDE, DISRESPECTFUL OR HOSTILE TOWARDS ANY OF OUR TEAM MEMBERS.
📱 SOCIAL MEDIA
WE TAKE PHOTOS AND VIDEOS IN THE SALON FOR SOCIAL MEDIA AND DIGITAL MARKETING PURPOSES.
IF YOU WOULD PREFER TO NOT BE PHOTOGRAPHED OR FILMED, PLEASE LET US KNOW WHEN YOU CHECK IN AT OUR FRONT DESK AND WE WILL BE SURE KEEP YOU OFF CAMERA.
💛 SERVICE
WE STRIVE TO BUILD TRUST AND LONG TERM RELATIONSHIPS WITH OUR CLIENTS, SO IF FOR ANY REASON YOU ARE NOT COMPLETELY HAPPY WITH YOUR SERVICE, PLEASE CALL US WITHIN 10 DAYS OF YOUR ORIGINAL SERVICE DATE AND WE WILL GLADLY PROVIDE YOU A COMPLIMENTARY ADJUSTMENT SERVICE WITH YOUR ORIGINAL STYLIST.
ADJUSTMENT SERVICES ARE SCHEDULED EXACTLY LIKE REGULAR APPOINTMENTS AND ARE PROVIDED AT NO CHARGE. WE DO NOT OFFER REFUNDS ON ANY SERVICES.
🧴 PRODUCT
WE STAND BEHIND THE PRODUCTS WE SELL AND WANT OUR CUSTOMERS TO BE SATISFIED WITH THEM. IF FOR ANY REASON YOU ARE NOT SATISFIED WITH YOUR PURCHASE, PLEASE RETURN THE PRODUCT(S) FOR A FULL REFUND WITHIN 30 DAYS OF ORIGINAL PURCHASE.
REFUNDS WILL BE CREDITED TO YOUR ORIGINAL FORM OF PAYMENT. NEW (UNOPENED) HAIR EXTENSIONS MAY BE RETURNED AS AN ACCOUNT CREDIT ONLY.
🎁 GIFT CARD
LIMÓN GIFT CARDS ARE REDEEMABLE FOR ALL SERVICE AND PRODUCT PURCHASES AT LIMÓN SALON.
GIFT CARDS NEVER EXPIRE. GIFT CARDS CANNOT BE RETURNED OR REDEEMED FOR CASH.
💎 LÓYALTY REWARDS
JOIN LOYALTY REWARDS AND EARN 5% BACK ON ALL RETAIL PURCHASES, GET A FREE IN-SALON HAIR TREATMENT ($55 VALUE) FOR YOUR BIRTHDAY EVERY YEAR, FREE PRODUCT SAMPLES (WHILE SUPPLIES LAST) AND EARLY ACCESS TO SERVICE AND PRODUCT PROMOTIONS.
ONLINE ORDERS, GIFT CARDS, GRATUITY, ACCOUNT CREDIT AND TAXES ARE NOT ELIGIBLE TO EARN OR REDEEM REWARDS.
👭 REFERRAL PROGRAM
GIVE $25, GET $25. SHARE YOUR CUSTOM CODE WITH A FRIEND AND THEY WILL RECEIVE $25 TOWARDS THEIR FIRST SERVICE APPOINTMENT. WHEN THEIR APPOINTMENT IS COMPLETE, YOU GET A $25 ACCOUNT CREDIT.
YOU WILL RECEIVE A $25 REWARD IF THE CLIENT YOU REFER IS A NEW CLIENT (WHO HAS NOT HAD AN APPOINTMENT AT ANY OF OUR SALONS) AND THE NEW CLIENT COMPLETES THEIR FIRST SERVICE APPOINTMENT. SERVICE PROMOTIONS MAY NOT BE COMBINED. NOT VALID WITH PRODUCT PURCHASES.
💳 PAYMENT
WE ACCEPT CASH, DEBIT CARD, VISA, MASTERCARD, AMERICAN EXPRESS, AND DISCOVER.
A 3% SURCHARGE IS ADDED ON ALL CREDIT CARD TRANSACTIONS. THIS FEE IS LESS THAN THE FEES WE PAY FOR CREDIT CARD PROCESSING. CASH AND DEBIT CARD TRANSACTIONS WILL NOT INCUR THIS FEE.